information
At Peach Panic, we're all about adding a splash of personality and fun to your favourite bags. Here, you'll find answers to some common questions about our brand, our unique bag charms, and how we operate. We want to make sure your experience with Peach Panic is as delightful as our charms!
frequently asked questions
Peach Panic is built with care and intention. Our charms are designed to bring personality, fun, and a fresh feel to the bags you already love. Instead of replacing your bag, our charms help you reinvent it again and again. Every piece is created with attention to detail so it feels special, expressive, and easy to style.
Do you release new collections or limited designs?
Yes! We love to keep things fresh and exciting. Follow us on Instagram and tiktok - @itspeachpanic to be the first to know about new collections and limited edition drops.
How long does delivery usually take?
Standard delivery within Australia typically takes 3-7 business days. International delivery times vary depending on the destination, usually between 7-21 business days. Please note that these are estimates and actual times may vary.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other popular payment methods. A full list will be available at checkout.
How many days do i have to request a return?
You have 14 days from the date of delivery to request a return for eligible items. Please see our full return policy for more details.
Do you ship internationally?
Yes, we do! Peach Panic charms are loved worldwide, and we offer international shipping to many countries. Shipping costs and delivery times will vary depending on your location.
Can these charms be used on things other than bags, like keys or pouches?
Absolutely! Our charms are designed for versatility. While perfect for bags, they can also add a unique touch to keychains, pouches, pencil cases, or anything else you want to personalise. Get creative!
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and the weight of your order. We offer various shipping options for both domestic and international orders.
How can i track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to monitor its progress. You can also log into your account on our website to check your order status.
Still have questions?
Can't find the answer you're looking for? No worries! Our team is here to help. Reach out to us, and we'll happily assist you with any further enquiries about Peach Panic and our charming products.